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Returns & Exchange

Return policy.

We understand that there may come a time to return a purchase, and we aim to make the returns process as simple as possible.

Last updated: 4 December 2025

30 days

Return window

14 days

Processing time

Store credit

or different product

If you're looking to return or exchange your order, we offer returns within 30 days of purchase. You can return your product for store credit or a different product.

Please note: All returned items must be in new and unused condition, with the original tags and labels attached.

Return process

To return an item, email us at [email protected] with your Order Number and return reason and our support team will be happy to assist you with the next steps.

You will be liable for any return shipping charges.

Refunds

Once the returned item(s) have been received and inspected, a credit note will be issued based solely on the amount actually paid, after all discounts. Please allow up to 14 days from receipt for processing.

Questions

For questions relating to our returns policy, please contact us at [email protected].

Need to start a return?

Email our care team — we'll handle the rest.

Email [email protected]